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Free Agent Vs Xero – which is the best accounting software?

When it comes to choosing between FreeAgent and Xero, it all boils down to your business needs. Both are top-tier cloud-based accounting platforms designed for small and medium-sized businesses. They offer a variety of features like invoicing, expense tracking, and project management. But how do you decide which one suits your business better? We’ve broken down the key features to help you decide…

Ease of use

FreeAgent is known for its simple, intuitive design, making it easy for freelancers and small business owners to get started quickly. Its layout is straightforward, with easy navigation and useful features like automated invoicing and expense tracking that save time.

On the other hand, Xero, while having a clean interface and powerful features, can be less intuitive at first. Some users may find they need more time to become familiar with the platform. If you prefer simplicity and ease of use, FreeAgent is a good choice. If you need more advanced features and are willing to invest some time in learning, Xero is worth considering.

Automation

Both FreeAgent and Xero offer useful automation tools but your choice will depend on your business size and needs. FreeAgent is great for small business owners and freelancers, while Xero is ideal for larger businesses with more complex requirements. Choosing the right tool can save you time and reduce errors, allowing you to focus on growing your business.

Pricing

Xero has a flexible pricing structure with three main plans. The first plan aimed at freelancers and sole traders, while the second plan is designed for established businesses. Then the third plan is for larger businesses with more complex needs. Xero also provides a 30-day free trial and includes additional features like payroll, project tracking and advanced analytics in its higher-tier plans.

However, FreeAgent has a more straightforward pricing model with two main plans. The first plan is perfect for freelancers and sole traders. The second plan suits small businesses and contractors. Both plans include essential features like invoicing, expense tracking and bank reconciliation.

While Xero offers more advanced features and scalability for growing businesses, FreeAgent is more affordable for freelancers and small businesses.

Number of users

Not all Xero plans offer unlimited access. The entry-level plans are designed for smaller businesses with more basic needs, and they come with limitations on the number of users and features. As you move to higher-tier plans, the number of users and the range of features increase, but there can still be limits unless you pay extra for additional users.

Meanwhile, FreeAgent has a straightforward approach: all plans come with unlimited users. This flexibility means you can add as many users, clients4e and projects as you need without worrying about extra costs.

Customer service

FreeAgent is known for its friendly and personalised customer support. They offer help through email, chat and a help centre. Their team is responsive and often provides useful tips and best practices for your business.

Xero offers a broad support system, including a detailed online support portal with articles, tutorials and community forums. You can reach their support team via email, chat and phone for complex issues.

If you prefer hands-on, personalised help, choose FreeAgent. If you value extensive documentation and community support, opt for Xero.

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